Main public administration offices include eup offices, myeon offices, dong community centers, cityoffices, gun offices and gu offices. These offices manage affairs related to the health and welfare oflocal residents, the management of public facilities, the issuance of certificates, and the registrationand recording of legal affairs. Eup offices, myeon offices and dong community centers operate a widerange of programs, including cultural lectures for local residents.
Document issuance services are also available at the automatic certificate issuance machines locatedat major subway stations; documents can also be received via the Minwon 24 website (www.minwon.go.kr),a government service portal. However, not every required certificate can be issued through theInternet or the automatic certificate issuance machine. If you need to have an official document issued,please check the requirements in advance.
You can call 112 or visit a police station if you are a victim of fraud, violence, or burglary, are involvedin a traffic accident, or witness an accident or crime. At public phones, simply press the red emergencybutton and dial 112. Dial 112 without the area code when calling from a landline phone or a mobilephone.
When reporting a crime, you must do your best to accurately report the address, the name and thecontact information of the person reporting the crime (you) and the detailed circumstances of theevent. Giving information on the appearance, characteristics, and direction and method in which thecriminal got away will help police identify the suspect.
You can call 119 in emergency situations such as when there is a fire or someone is in need of anambulance. When calling from a public phone, simply press the red emergency button and dial 119.When calling from a landline or a mobile phone, dial 119 without the area code.
When reporting a fire, tell the dispatcher the location, floor, type of fire, and any useful landmarks.When reporting someone in need of emergency care, you will need to provide the person’s basicinformation. You should maintain contact with the 119 dispatcher until first responders arrive.
You can send letters or packages from post offices, which are located in all neighborhoods. Post officeshandle domestic postal services and international postal services, and also provide some bankingservices, such as bill payment. For quick international postal services, you can use EMS.
Postal Delivery. Packages delivered through post office home delivery services generally reach theirdestination the day after they are posted, but may take longer in island or mountain areas. Servicecharges may vary by region. Additional charges are imposed if packages are heavier or larger thanstandard size.
|Standard Postal Services||Up to 5g||KRW 350|
|5g to 25g||KRW 330|
|25g to 50g||KRW 350|
|Non-Postal||Up to 50g||KRW 420|
|50kg to 1kg||KRW 120 charged for each 50g|
|1kg to 2kg||KRW 120 charged for each 200g|
|2kg to 6kg||KRW 400 charged for each 1kg|
The post office parcel service provides a window parcel wherein customers personally apply at post office windows and a visit service that goes to the workplace or home upon application.
International mail may be sent by air, sea, international express mail EMS, or EMS premium.
What is EMS? EMS enables the prompt and safe delivery of letters, documents, and goods up to30kg to more than 143 countries across the world. Letters, documents, L/C, books, checks of financialorganizations, product samples, and other commodities may be delivered through EMS. For somecountries, the package weight is limited to 20kg, including, Argentina and Bangladesh. As the deliveryof certain items is prohibited in some countries, please double-check postal regulations before sendingyour package.
|Classification||Business days||Business hours||Remarks|
|Post Office banking channels||Public service||Weekdays||09:00~16:30||Closed on public holidays|
*Installed within post offices
|Weekdays||09:00~18:00||Closed on public holidays|
|450 branches operate from|
05:00-04:00 (23 hours)
Libraries support the learning, cultural studies, and continuing education of local residents by providingfree access to diverse materials, including books and AV media. Most cities, guns and gus operatelibraries. For more information on your nearest library, contact the offices of your city, gun or gu.